Undoubtedly, the iPhone has always been the top priority of mobile users due to its reliability and fast processing. But its durability is only ensured if adequately maintained. Otherwise, several issues can occur, leading to downtime of the iPhone. Among various issues with iPhone, one common problem faced by users of different iPhone models is that the iPhone screen is black but still works. It keeps the device on while the screen is turned black, preventing users from taking any action on the device.
In this article, we will discuss some significant reasons for black iPhone screens and the optimal solutions to enable the screen display.
Why is My iPhone working but the screen is black?
There are several reasons for the iPhone to display a black screen while powered on and still processing. Let’s discuss some important reasons to help you identify the actual cause of the device’s failure to display the screen:
- Low Battery
- Software or App issues
- Hardware issues
Low Battery
Usually, when the device battery is low, it turns into power-safe mode. The display of the iPhone is automatically shut down to save power when the device has a deficient battery while powered on.
Software Issues
Temporary software glitches can lead to screen downtime, displaying only a black screen on the iPhone. Sometimes, the user opens a faulty app containing viruses or other bugs and hangs the phone with a black screen.
Hardware issues
If you are facing an issue like my iPhone screen is black but the phone is on, it might be due to malfunctioning of internal device components. Moreover, physical damage to the screen is also a possible reason.
Common 5 Ways to Fix iPhone Screen Black But Still Works [Low successful rate}
Let’s discuss different solutions to overcome screen issues if you are searching that my iPhone is on but the screen is black. The success rate for the above ones is not very high, so we recommend directly choosing the last method as it is the simplest, quickest, and most effective.
Force Restart your iPhone
Different iPhone models have various methods for force restarting. So, we will discuss the iPhone 7/ 7 Plus, iPhone 8 and later models. This method is preferable because it is straightforward and can be executed only in a minute. The success rate for this method is 40%, and it is 100% easy to use.
iPhone 7 and 7 Plus:
Step 1: Hold the power and volume down button until the Apple logo appears on the screen.
Step 2: Leave the buttons, and the iPhone will restart.
iPhone 8 and later Models:
Step 1: Press the Volume up button and instantly release it. Perform the same action for the Volume down button.
Step 2: Hold the power button until the Apple logo appears on the device. Leave the button and let the device restart.
Pros
The process is simple and can be executed using iPhone buttons only.
Cons
The chances of removing issues are very low as it only helps to remove minor bugs.
Depleting the battery of your iPhone
It is a simple way to overcome the iPhone black screen of death issue. This method is effective only if the screen is black due to a low battery issue. The success rate for this method is only 30%, and it is simple to implement.
Step 1: Drain your iPhone battery completely.
Step 2: Leave it for 10 minutes and charge it again to see the display restored.
Pros
No additional tool is required to execute this method.
Cons
It cannot resolve the issue if the device has a technical error.
Using Recovery mode to Fix the iPhone Screen Black But Still Works
Reiboot is an advanced tool that can help users overcome iOS issues. Turning the iPhone into recovery mode using an optimized tool is an effective way to eliminate screen problems. We recommend ReiBoot to turn the device into recovery mode as the possibility through this method is 99%, and it is pretty simple to use.
Step 1: Download and launch the Tenorshare ReiBoot app on your PC and connect the iPhone via a cable.
Step 2: Click the ‘Enter’ button in the ‘Recovery Mode’ tab.
Note: Turning the iPhone into recovery mode will take less than a minute. A message will notify you that the device is in recovery mode.
Pros
It is easy and free to manage an iOS device with a few clicks, and the chances of error are minimal.
You can also fix other multiple issues with iOS devices.
Cons
Users have to purchase a subscription to avail this tool. However, it offers a free trial to try its services.
Put iPhone in DFU Mode
Although complex, DFU mode is more advanced and effective than recovery mode. It has more excellent capability to fix iOS problems in real time. Just like restoring iPhones via iTunes, data is compromised during this process. The success rate of this method is 50%, and it is complex to use.
Step 1: Enable iTunes on your computer and connect your iPhone to your PC using a cable.
Step 2: To enable DFU mode on the iPhone, tap the volume up button and the down button afterward. Press and hold the side button even if the screen turns dark. After holding it for almost five seconds, press the volume down button with it for ten seconds. It will turn the device into DFU mode.
Note: To confirm that DFU mode is enabled, check the device screen, which will turn black.
Step 3: Click ‘OK’ to continue and restore your iPhone.
Pros
It has advanced tools to fix iOS issues like the iPhone’s black screen of death.
Cons
It is a time-taking process than other methods like force restarting.
Restore iPhone via iTunes
If the screen on the iPhone is black but is on, it means the phone is stuck somewhere. You can recover your iPhone using iTunes. It is a complex process, so users should try it if the issues persist after performing simple methods. Data on the device is removed using this method, but the success rate is 50%, which is difficult to use.
Step 1: Launch iTunes on PC and connect the iPhone with it so iTunes can automatically detect it.
Step 2: Press the ‘Restore iPhone’ button after successfully connecting. To confirm, press the ‘Restore’ button again.
Step 3: Once done, the iPhone will be restored. Now, you can check if the screen issue is resolved.
Pros
Chances for screen issue resolution are more than other methods.
Cons
It takes some time and requires a PC to play iTunes and connect to the iPhone.
Fix iPhone Screen Black but On Without Losing Data[High successful rate]
Tenorshare Reiboot is a troubleshooting tool for most iOS devices, including iPhone, iPad, Mac, and other Apple products. You can download it for free and enjoy its free trial. ReiBoot is preferred over different tools and methods because it offers a pool of solutions to resolve 150+ device issues, including iPhone works but the screen is black. The most important part of using ReiBoot is ensuring high data security and preventing loss. This is the reason it has become widely adaptable in a short time.
Some essential features of ReiBoot are:
- Blue Screen
- Frozen Screen
- Disabled Screen
- Recovery Mode stuck
- Black Screen
- Stuck on the Apple logo
- Can’t connect
- Headphone mode stuck
- White Screen
Step 1: Download ReiBoot on your computer and connect the iPhone using a cable.
Step 2: After launching ReiBoot, it will automatically detect your iPhone and establish a connection to resolve the iPhone screen blacked out issue.
Step 3: Open the ReiBoot dashboard and choose the ‘Start Repair’ option. Then, select the ‘Standard Repair’ option to prevent data loss from the device.
Step 4: ReiBoot will display a compatible firmware to download and proceed. Click the ‘Download’ button to initiate.
Step 5: The device will be repaired once it is completely downloaded. Press ‘Done’ when it completes.
Pros
The success rate is 99% when troubleshooting issues with ReiBoot.
Cons
Users have to pay some fee to ensure troubleshooting easily.
How to pick the right Methods to fix the iPad Stuck on the Apple Logo?
I have experienced the above methods to troubleshoot the iPhone screen not working, but phone is on issue. Although some techniques are simple, time- and cost-saving, the chances for resolving problems are very low, just like force-restarting a device. I recommend using a paid tool with advanced techniques to resolve maximum iOS issues if you have enough budget. I tried ReiBoot, which resolved my problem with a few clicks. If you don’t have enough budget, you can try the free methods, but they might not guarantee success.
The Bottom Line
The iPhone screen went black but still works is one of the common issues iOS users face. This issue can be due to a low battery, which can be resolved by charging the iPhone and turning off power-safe mode. However, there are chances of software issues or hardware malfunctioning, resulting in a black screen. Sometimes, the issue is resolved by force restarting the device if the device is stuck somewhere. But for severe technical problems, you still need to find out how to fix black screen on your iPhone. So, try the ReiBoot tool, as it offers reasonable pricing and a user-friendly interface to troubleshoot more than 150 iOS common issues.
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