Oliver Haslam on September 18, 2019, 7:04 pm

How To Fix iOS 13 Update Requested Stuck Issue On iPhone And iPad

Here’s how you can fix iOS 13 OTA Update Requested stuck issue on your iPhone, iPad or iPod touch device.

With iOS 13 now finally available for download, everyone is rushing to hammer those update servers as hard as possible. But while some people are already able to get their Dark Mode on, others are finding that things doing always go according to plan. If you’re stuck with a device that seems to be stuck having requested the update, you’re not alone.

Thankfully, there are some things that can be done in such a situation. None of it is particularly scientific and at times it might feel more like witchcraft, but if it works, who cares? Not us!

Here are some of the things you can try if your device isn’t playing ball.

Restart Your Device

It might seem old fashioned, but you’d be surprised how often restarting something can make it work properly. If your update is stuck, try restarting your iPhone or iPad and try again. You never know.

Try A Hard Reboot

If that doesn’t work, a hard reset may be needed. To do that, the steps depend on the iPhone in hand. Follow our guides for the iPhone XS / XS Max / XR/ X / 8 / 8 Plus here: iPhone X Tips: How To Turn Off, Reboot, Hard Reset / Force Restart iPhone X. If you have an iPhone 7 / 7 Plus, follow the steps in our guide here: Hard Reboot / Restart iPhone 7 Or iPhone 7 Plus, Here’s How. Older iPhone users can check out our guide for instructions here: How To Hard Reboot / Restart Your iPhone, iPad Or iPod touch.

Update Via iTunes Instead

Plugging our iPhones and iPads into a computer might feel like something from the dark ages, but sometimes we just have to do it. If you’re finding that doing an OTA update isn’t working for you, iTunes might be a better option. Sorry about that.

Wait It Out

When big new software updates are released, Apple’s servers often struggle to manage the load. If that’s the case, sometimes the best course of action is to simply sit it out and try again later. No, it’s no fun, but it’s better than banging your head against a brick wall while nothing happens.