Oliver Haslam on March 13, 2020, 3:08 am

Apple Stores Instructed To Discourage AirPods Or Apple Watch Try-Ons Due To Coronavirus

As Apple continues to make changes in an attempt to help control the spreading of coronavirus, it has told its Apple Store employees not to offer try-ons of AirPods and Apple Watches.

There is currently no end date for the new policy, and it’s designed to help prevent both customers and Apple Store employees from being put at risk. However, employees have been told that if a customer specifically asks to try either products on, they can.

The only real difference appears to be that Apple Store employees are no longer encouraging the try-ons by offering them to customers, as noted by a Business Insider report.

Apple is scaling back Apple Watch try-ons at some of its retail stores in an effort to combat the ongoing coronavirus outbreak, according to sources familiar with the matter. Apple Store employees are being instructed not to encourage customers to try on products like the Apple Watch and AirPods, and to only allow customers to do so upon request.

Apple has always made it easy for people to try their wares before buying them, with Apple Watches in particular being a product that Apple likes to make an experience out of buying. With multiple finishes and different bands to choose from, picking out a new Apple Watch is designed to be a similar experience to choosing jewelry.

Apple has also taken other steps to prevent coronavirus from spreading, including telling office workers to stay home and limiting the number of customers inside its stores at any one time.

(Source: Business Insider)